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Michal Shmueli-Scheuer : Conversational bots for customer support
Michal Shmueli-Scheuer : Conversational bots for customer support
Conversational bots for customer support Michal Shmueli-Scheuer, IBM Research - Haifa August 9, 2019, Friday, 3:00 pm - 4:00 pm, DBH 4011 Abstract: In this talk, I'll cover various aspects of conversational bots, focusing on the domain of customer support. Often, human conversations with bots mimic the way humans interact with each other. Moreover, even […]
